End-to-End B2B Audio Visual Services
Complete Audio Visual Project Execution. From Concept to Commissioning.
A single, coordinated process covering requirement analysis, design, procurement support, installation, commissioning and agreed after-sales support.
Six service stages
What each stage covers
01
Requirement Analysis & Consultation
- Business objectives
- Space requirements
- Display requirements
- Meeting room requirements
- Audio requirements
- Connectivity needs
- Integration requirements
- Budget and deployment expectations
02
AV Solution Design
- Display selection
- Display size and placement recommendations
- AV architecture
- Signal distribution
- Audio system design
- Control system planning
- Network and connectivity planning
- Installation planning
03
Product Selection & Procurement
- Suitable LG commercial display recommendations
- Compatible AV equipment
- Product specifications
- Technical comparisons
- Bill of quantities
- Solution proposals & commercial quotations
04
Installation & Integration
- Commercial display installation
- LED display installation
- Video wall integration
- Mounting solutions
- AV cabling & signal distribution
- Audio integration
- Equipment configuration
- System integration
05
Testing & Commissioning
- Display configuration
- Audio and video testing
- Connectivity testing
- System functionality verification
- Integration testing
- Customer demonstration
- Handover documentation
06
After-Sales Support & Maintenance
- Technical assistance
- Preventive maintenance
- Troubleshooting
- System health checks
- Installation support
- AMC proposals
- Upgrade consultation
Clear responsibilities
Integration support versus manufacturer warranty
We clearly separate Advant's integration and maintenance responsibilities from LG's manufacturer warranty, authorised repair and service-centre responsibilities.
Advant Technologies is responsible for
- Requirement study, design and proposal
- Installation, integration and configuration of the AV system
- Testing, commissioning and handover
- Agreed support, preventive maintenance and AMC services
LG (manufacturer) remains responsible for
- Manufacturer product warranty
- Authorised repair of LG products
- LG service-centre responsibilities
- Product firmware and model lifecycle
Methodology
Discover. Consult. Design. Deploy. Commission. Support.
- 1
Discover
Understand business requirements.
- 2
Consult
Recommend appropriate technology.
- 3
Design
Prepare solution architecture and BOQ.
- 4
Deploy
Procurement, installation and integration.
- 5
Commission
Testing, configuration and handover.
- 6
Support
Agreed technical support and maintenance.
FAQ